We begin processing orders as quickly as possible. If you need to request a change, send us a message on Instagram at @envactivewear as soon as possible with your order number. We will do our best to help, but changes cannot be guaranteed once an order has entered processing or shipped.

Once your order has shipped, you will receive a confirmation email with tracking information.

Message us immediately on Instagram at @envactivewear with your order number and the correct shipping information. We cannot guarantee changes once an order has entered processing or shipped.

We currently ship to Canada and the USA.

Yes. We offer free shipping on orders over $150 before taxes and after discounts.

Yes. Once your order has shipped, you will receive an email with your tracking details.

Please refer to our Size Guide before placing your order. Individual product pages may also include fit notes to help you find the best size.

If you are between sizes, please refer to the fit notes on the product page or message us on Instagram at @envactivewear before placing your order.

Wash your ENV pieces in cold water with similar colours and hang dry or lay flat to dry. Avoid bleach, fabric softener, and high heat. Please visit our Care Guide for full details.

All sales are final. We do not accept returns, exchanges, or refunds for change of mind, incorrect sizing, or personal preference.

No. All sales are final, so we do not offer exchanges. Please review the size guide carefully before placing your order.

Send us a message on Instagram at @envactivewear within 7 days of delivery. Please include your order number, a description of the issue, and clear photos of the item and packaging. We will review the issue and work with you to find an appropriate resolution.

Send us a message on Instagram at @envactivewear.

Messages may take up to 1–2 business days to receive a reply.